Maintenance Q&As

When is it time to create a night shift for my maintenance team?

Answered April 23 2019

Maintenance problems don’t typically respect the nine-to-five workday. That means you really need at least one maintenance person on call around the clock, regardless of what type of organization you’re maintaining. However, the type of business you’re in will determine how heavily you need to staff that night shift on a regular basis. Here are some examples:

Property Maintenance

If you’re running a maintenance team for an apartment complex, nursing home, or other residential complex, you simply need a maintenance technician on call to handle any emergencies that come up. The majority of maintenance tasks for properties can be handled through work orders that can generally wait until at least until the next morning or even the next business day.

Facilities Maintenance

In the case of maintenance for an educational facility, government building, or any other non-manufacturing business, you will need a night shift janitorial staff as well as a maintenance technician on call to manage emergencies. Most commercial buildings are only functioning at peak capacity during regular business hours, and although some staff may be working into the night, you typically will not require a heavily staffed night shift in these environments. Cleaning common areas, restocking and sanitizing rest rooms, and mopping and vacuuming, however, are best done during closed hours.

Industrial Maintenance

You’ll need the most heavily staffed night shift if you work for a manufacturing plant, distribution operation, or other production facility. Most of these operations run around the clock, and you’ll most certainly need a night shift that is nearly as large as your day shift team.

You can certainly use your CMMS to schedule preventive and predictive maintenance inspections and tasks during the day shift. However, if your machines are running around the clock, you’ll have to address repairs or other issues as they arise at night. In addition, this shift will need to test certain equipment that is only used during the night hours.

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