Most organizations spend a large amount of money to implement a computerized maintenance management system (CMMS)
. This is an investment that should be leveraged for maximum return. However, in most CMMS implementations, only one or a handful of superusers are trained in the real details of the CMMS. These superusers are then expected to provide on-the-job training to the remainder of the team. But the superusers wind up too busy being data entry clerks to actually train anyone else.