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September 4th Web Release: Linking Tickets

Linking Tickets

UpKeepers now have the ability to link their work orders. This is huge for giving technicians and administrators visibility into all of the work orders that are connected and their exact relation to one another. Linking work orders enables our users to identify blockers, related issues, duplicates, and subtasks. UpKeepers can associate tickets in the following ways:

  • Blocked by
  • Blocks
  • Split from
  • Split to
  • Relates to
  • Duplicates
  • Duplicated by