Staff & Training

Meet the UpKeep Team -We’re real people helping solve real problems in maintenance

Ryan Chan

Here at UpKeep, working hard every single day is SO important to us. The culture we create in our office directly affects not only the work we produce, but also the way we treat each other and our customers. We strive to embody our company values to create the best working environment for everyone on our team and deliver the best product that we can! Especially as we’re continuing to grow and opening more positions to add new members to our team, it’s crucial that we know who we are as a company and stay connected to why we do what we do. Our motivating values are:

  • Customer Commitment: Our mission is to make the lives of our customers better. We treat them with nothing but kindness and listen to their feedback on what we can do to improve!
  • Dedication to Progress: We’re dedicated to our own progress, the progress of our customers, and the progress of our product. We know that change is constant, and we’re committed to making sure it’s for the better.
  • Gritty Resourcefulness: When we’re faced with challenges, we do so head on. To honor our commitments both to our customers and to progress, we work diligently to come up with creative solutions that will set our customers up to excel in what they do.

We appreciate the accolades our hard work has gotten since we’ve started! In 2017, FinancesOnline awarded UpKeep with both a Rising Star Award and the Great User Experience Award; Built In LA named UpKeep on the 50 Startups to Watch List in 2018; and UpKeep won the Best Startup (LA) TIMMY Award in 2018. While these recognitions are so rewarding, we find a more pride in our daily work and fulfilling our mission empowering our customers!

We really do love what we do everyday and are motivated to produce results that are true to our values! In order to be able to do so, we need to make sure our team is functioning at its best. We love taking a break outside of the office together to refresh and reset!

From bowling to pizza parties, we think it’s so important to engage in different activities outside of work to recharge. That way, we can come back to the office as a team with more energy to create and collaborate together! Check out some photos below from a few of our favorite outings!

If you’re interested in learning more about our open positions, find a current list here and reach out to [email protected] with any questions!


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