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Staff & Training

Ricky Smith, CMRP becomes UpKeep’s Maintenance Expert in Residence

Ryan Chan

Welcoming Ricky Smith, CMRP to the UpKeep family!

We are so excited to welcome Ricky Smith, CMRP, CRL, and CMRT to the UpKeep team as our Maintenance Expert in Residence! Ricky is a renowned maintenance & reliability trainer who has written over 12 books on Maintenance and Reliability Best Practices. He has consulted with organizations around the world and brings over 30 years of maintenance experience to the UpKeep team.

“Ricky is one of the most knowledgeable people in the maintenance and reliability space and I am SO proud to call him a mentor and a friend to myself and the entire UpKeep team,” says Ryan Chan, UpKeep CEO.

Through team trainings and working closely with UpKeep’s Product & Engineering, Customer Success, Sales, and Marketing departments, Ricky will up-level all areas of our company’s industry knowledge – ensuring we continue to bring the best product and professional services to the market. He will also offer free exclusive weekly webinars, workshops and consultations for The Maintenance Community on Slack, and so much more!


UpKeep’s Head of Community, Caitlyn Young-Gilbert shares, “As UpKeep’s Expert in Residence, Ricky will continue to be an invaluable source of knowledge and guidance for all things related to maintenance and reliability for both our customers and our wider community at large. We are so grateful for the opportunity to learn from such an esteemed expert in the field.”


Ricky echoes this excitement, “I look forward to this adventure with a great organization. Big things are to come!”

To join our Maintenance Community, sign up here: https://upkeep.typeform.com/to/eic3eoI1

Welcome, again, Ricky to the UpKeep team!

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