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Managing sensors

The physical sensors are how we collect data about your assets and facilities.  Each sensor is capable of taking a reading at set intervals (as often as 1 reading every 10 minutes) and transmitting those readings via radio signal to the cellular gateway.

Adding a sensor

You can add a sensor by scanning the QR code located on the side / bottom of the sensor OR you can manually input the sensor ID and Security Code found on the label next to the QR codes.

  1. Tap / click the Sensors link in the top right menu (on your mobile device you’ll need to tap the three dots to reveal the menu).  This will take you to the Sensors page.
  2. Tap / click the “Add Sensor” button (on mobile it will be at the bottom of the screen, on desktop it will be in the top right).
  3. Scan the QR code located on the bottom of the sensor (or enter the ID and Security Code manually).  This will populate the relevant fields, and if you prefer, you can change the name of the sensor and associate it with an asset and/or location.  You can always change these values later as well.
  4. Tap / click “Submit” to register and save your sensor.
  5. Add the included AA batteries to the sensor by unscrewing the sensor’s top panel with a small Phillips screwdriver, placing the batteries in the sensor, and then re-screwing the top panel using the included screws.
  6. Within a couple minutes, the sensor should start transmitting messages and a green “connected” indicator will show up next to it in UpKeep Sensors dashboard.
  7. Mount your sensor in the desired location, using the included mounting screws or adhesive if necessary.

Repeat for all sensors.

Editing a sensor

You can change the name of your sensor as well as the UpKeep Asset or Location with which it’s associated at any time.  You can also change the reading interval (the shortest interval is 1 reading every 10 minutes).  From the Sensors tab, click on the sensor you wish to edit.  Click the menu icon in the top right (the three dots) and click “Edit”.  Change the fields as desired and click “Submit”.

Deleting a sensor

Before you delete a sensor, be aware that deleting a sensor will delete all readings associated with that sensor as well as any incidents associated with that sensor.

If you’re good with that, you can delete a sensor by going to the same menu as Edit (see above) and clicking “Delete”.