Approve High Priority Requests
If Request is created, And Request Priority is High, Then Approve Request.
Manufacturers need their equipment and machinery to be operating at 100 percent efficiency at all times. For this to be accomplished, all high priority requests need to be taken care of as soon as possible. This flow ensures important requests don’t get stuck in pending and are automatically approved and escalated immediately. This flow saves time and expedites the most imperative requests.
Create work order when form item is updated
If Form Item is updated And Value equal to Flag Then Create Work Order
Customized tasks can be added to any UpKeep work order. A common form item or items that are added to work orders are subtasks which allows the technician to do an inspection and mark the the asset or item being inspected as Pass, Flag, Fail. With this workflow, technicians can ensure any flagged item during an inspection has a work order created immediately. By having a work order created automatically when an item has been flagged, technicians ensure nothing falls through the cracks and all items receive necessary maintenance as soon as possible.
Assign team to categorized work order
If Work Order is created And Work Order Category is Electrical Then Assign Team to Work Order
UpKeep administrators can create Teams within their UpKeep account. With the use of teams, administrators can group their technicians by skill sets and ensure all appropriate technicians receive an immediate notification when a work order has been assigned a category applicable to their team.
Send email reminder when category is assigned to a work order
If Work Order is created And Work Order Category is damage Then Send Work Order Reminder Email to Procurement team
Finance teams may not always be invited to a company’s UpKeep account and therefore can feel out of the loop. With this workflow, the finance team can receive updates when work orders are closed in real time and run reporting to reconcile time and cost for each asset.
Send reminder email if work order is not assigned a user and/or a team
If Work Order is created And Work Order is Assigned to User..Value Not Set And Work Order is Assigned to Team..Value Not Set Then Send Work Order Reminder Email
Data integrity important as it empowers UpKeep admins to utilize reporting and have full insight to the issues that are occurring. This workflow ensures that all high priority work orders are categorized correctly and eliminates the possibility of error in categorization. When this flow is paired with flow number 3 list above, administrators can ensure no work order will go unattended to.