Hospitality

Manage your hotel’s preventive maintenance program

UpKeep’s user-friendly software helps hotel management and staff keep track of day-to-day tasks – improving customer satisfaction scores, increasing energy efficiency, and lowering maintenance costs and available on any mobile device.

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Create an unparalleled guest experience through streamlining work orders

Unlimited free requesters for instant fixes

Eliminate all the phone calls that never get follow-through. UpKeep’s request portal makes your entire maintenance management process more efficient. An unlimited number of requesters can be added to your system, allowing anyone who requires a maintenance task easy access to technicians. These work orders can then be prioritized, tracked, and completed with real-time updates.

Seamless collaboration with updates and notifications

Because of its intuitive, easy-to-use interface, UpKeep allows your maintenance team to easily work with administrators, technicians, and other departments. Full transparency into the system means that someone making a maintenance request can see the status of a work order, as well as when it was completed. If delays such as waiting for parts occur, then all team members can be notified of the delay and revised completion schedule.

A simple user interface everyone can adopt

UpKeep is designed in a way that allows everyone in your organization to feel comfortable about using the solution. New maintenance technicians with little experience can easily access maintenance history, as well as find detailed instructions. Employees who are not technology-savvy can feel comfortable with the easy-to-use interface.

Beautiful reports to make more data-driven decisions

You can take your maintenance team to the next level through accessing beautiful data visualizations and reports. UpKeep Analytics lets you see how many work orders are completed on time and where to make improvements. Gain visibility into labor trends month over month to help prepare for future team needs. Share asset reports with upper management and gain insights into asset performance and more.

Hospitality Case Study

FMLY Saves £120,000 Yearly with UpKeep

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    Make Maintenance Management Easy

    A powerful mobile tool that anyone can pick up quickly.

    Maintenance and operations teams that use a mobile CMMS experience up to a 652% return on investment through better communication and consistency.

    • UpKeep is 100% Cloud Based
      • so you can access your information anywhere.
    • Available on Android and iOS
      • keeping all of your members in the loop
    • Connect in real-time
      • by using our state-of-the-art technology
    The Highest Rated

    CMMS, Maintenance Management, and Work Order Software

    UpKeep is consistently rated best-in-class for value for money, ease-of-use, functionalify, and customer support. There’s a reason UpKeep has more 5-star reviews than any other CMMS and Maintenance Software vendor.

    • Reduce your equipment and asset downtime
      • by up to 26%
    • Extend your asset and equipment lifetime
      • by up to 11%
    • Achieve up to 652% ROI
      • by integrating UpKeep into your workflow
    • Improve overall facility condition
      • with integration of UpKeep
    UpKeep experts here to help you

    Incomparable Training, Implementation, and Support, to ensure your success

    From expedient account set up, secure data migration and professional online team training to 24/6 customer support, we’ve got you covered. The Upkeep Customer Success Team works like an extension of your team, helping customers hit their maintenance goals by providing useful resources, reliable support, and a personalized plan to help you grow with UpKeep.

    AWARD-WINNING WORK ORDER SOFTWARE

    Consistently rated best-in-class.

    UpKeep’s work order management software is consistently rated best-in-class for ease-of-use, functionality, value for money, asset management, customer support. There’s a reason UpKeep has more 5-star reviews than any other Maintenance and CMMS software vendor.

    Trending Resources

    Stay up to date on trends in the hospitality industry.
    What are the most common use cases for IoT and sensors in hotel & property management?

    The most common use cases for Internet of Things (IoT) and sensors within property management monitor both the physical building, as well as the activity within. This includes monitoring utility usage, obtaining real-time data on building operations, and mitigating potentially dangerous and costly equipment malfunctions.

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    What are the top 10 hotel chains in the United States that are innovating maintenance?

    In AAA’s recent ranking of hotels across the United States, they found that cleanliness and the physical condition of the rooms were what matters the most to consumers. And this is a result of great maintenance practices. Here at UpKeep, we chose these hotels for the ways they are innovating maintenance through technology AND the positive reviews maintenance workers gave for each one.

    Read More
    Hotel Maintenance Management: Why You Need It

    Hotel maintenance is the upkeep of the various systems and components used in the hospitality industry. These systems include general building operations such as HVAC, electrical, and plumbing, but also many needs specific to hotels and their customers. These specific needs are widely varied and their scope depends on the size of the hotel and the services they offer.

    Read More

    Here’s what our customers say about us…

    Excellent

    Based on 1500 reviews on Capterra, G2, SoftwareAdvice and Google.

    Free Personalized Product Tour

    #1 Software for Maintenance & Facility Management

    Learn why our work order management system has more five-star reviews than any other computerized maintenance management system (CMMS) and Maintenance Software vendor.
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    4.7/5 on Capterra

    1156 Reviews

    4.5/5 on G2 Crowd

    267 Reviews

    4.8/5 on App Store

    365 Reviews