EAM software is used by large organizations that have outgrown basic CMMS software. These organizations have hundreds of physical assets (machinery, equipment, etc) and employees that are responsible for managing the asset lifecycle. These employees, referred to as asset managers, are also responsible for making decisions that require them to track warranties, depreciation, and downtime.
In terms of features, the lines are becoming blurred between CMMS and EAM software as some CMMS products allow asset managers to track these items. But true EAM software gives asset managers the ability to track every phase of an asset’s lifecycle and provide full transparency about its historical and present state to other departments. Simply put, it’s much more than work order management software.