Y Combinator Winter 2017 Demo Day Results

Y Combinator Winter 2017 Demo Day

Earlier this week on we participated in the Y Combinator Winter 2017 Demo Day. On March 20th, 2017 Y Combinator hosted it’s 24th Demo Day at Mountain View’s Computer History Museum. Our CEO, Ryan Chan, was among the group of founders presenting at this year’s event.  We stood out in our approach to the CMMS / EAM and the industry took notice.

Recent Highlights

-We were included in TechCrunch‘s article highlighting the event: W17 Demo Day

-Found ourselves in the Top 25 of MatterMark’s list: Top 25 Y Combinator Demo Day Startups

-You can see the full list of companies that presented: Here

Our Top Picks

The emergent themes within the group were that of International entries, AI, Self-driving assistance and hardware specific start-ups. Among these we identified our top pics that stood out for one reason or another (perhaps we just found them to be cool). Continue reading Y Combinator Winter 2017 Demo Day Results

Latest Update: UpKeep’s New Android Release

Welcome UpKeep’s New Android Release

Our product team is at it again! Today we released a new version of our Android Application. With our iOS App and Web App leading the charge in key visuals, it was more than due time to bring a fresh look to our Android platform. With much improved visuals and general optimization across the app, you’ll see nice improvements in load time when accessing from any Android Device.

Our latest update brings increased usability, with updated visuals, making the experience consistent with our iOS App and Web App. This new update makes snapping a picture of a broken piece of equipment, creating a work order, and scheduling it for repair – even simpler.

UpKeep’s New Android Features

Updated Visuals to: Continue reading Latest Update: UpKeep’s New Android Release

What is Reliability Centered Maintenance and Why Does it Matter?

Reliability Centered Maintenance Definition:

Reliability Centered Maintenance (RCM) is the strategy process of ensuring that systems will continue to operate and complete tasks within a standard pre-set. Commonly used by Maintenance Managers to achieve improvements within the system and to reduce the over-all maintenance required. In a successful implementation of Reliability Centered Maintenance, the system will experience reduced overall down-time, an increase in cost-effectiveness , and a greater understanding of potential risks associated within the system as a whole.


History & Background:

This strategy is defined by the technical standard SAE JA1011, ‘Evaluation Criteria for RCM Processes,’ setting the minimum criteria that a process should be meeting before it can be referred to as a RCM. The process begins with the seven questions outlined below, in their perspective orders:
1. What is the item’s purpose (main action) and how is it associated performance standards? Continue reading What is Reliability Centered Maintenance and Why Does it Matter?

Preparing Your Business for Severe Weather

When severe weather hits, making sure your business is prepared can make all the difference.

As we’ve recently seen with heavy rains and floods on the western coast, and the recent tornadoes hitting Illinois and Indiana as we speak, this is more prevalent than ever. Dare I say as the effects of global warming are now coming to pass this period of time makes preparation a worth while investment. To meet these unpredictable events we looked to industry leaders on how to best prepare, and save your business from unnecessary maintenance costs.

1. Know Your Area

Sage from SafeWise suggests: “Know potential threats and emergencies relevant to your location. If you live in Kansas, tornado are a bigger threat than floods. Alternatively, If you live in California, earthquakes are a real threat.” Being prepared for the types of local severe weather threats can save you from having to completely rebuild, and ultimately your assets from further maintenance needs / destruction.

2. Monitor Your Business

During severe weather, there are often times where damage is created by individuals taking the event as an opportunity. Sage suggests that business owners should, “Invest in an affordable security system or security camera with 24/7 monitoring to protect your small business. While having a security system is great, make sure you have one that monitors the property at all times (as opposed to a system that just makes noise during an intrusion).”

These types of systems are ultimately worth it is just about any use, but during an event the risk increases. “In case of a break-in, these types of systems will immediately alert you and the police. They can also capture video footage that details the time of day the break in occurred, who it was and where they entered from. Most can be controlled from a smart phone or laptop and you can choose the type of security system that will work best for you and your company.”

3. Have a Severe Weather Plan

“When the unexpected occurs, its important to be prepared with an emergency action plan. Safeguard your small business by having a process in place.” Says Sage, “Practice routine fire drills, earthquake or storm drills with your employees.Have employees keep snacks and water at their desks in case of an emergency or disaster. Update your office first-aid kit. Continue reading Preparing Your Business for Severe Weather

Industry Tips on Becoming a Better Manager

When trying to address company efficiency sometimes becoming a better manager is all it takes. It’s easy to get lost in optimizing work flows, updating software, and simply running your business.

In looking on the best ways to become a better manager, here’s some tips that can be applied to your work as a manger from industry leaders.

1. Listen to Your Team

First things first! People want to be heard. I was dealing with both sides, tenants and the management team who were not being heard. So, I changed that around — I had to bolster up the management team.

Previously,  they were simply told what to do.  I am not a fan of that style of managing. So, I asked. What are things that we could do different to make their work lives better? How could we handle maintenance and apartment get-ready in a more efficient way?

We talked. I did not bark orders. I listened.

In under 6 months’ time, our vacancy gap closed, residents smiled and waved to our team. After a year and a half, I had a waiting list for move-ins. We even had an apartment wide flea-market and other events as well.

Sometimes, you just need to hear and listen!

Denise Supplee is a licensed Pennsylvania Realtor & co-founder of SparkRental.com

Denise Supplee is a licensed Pennsylvania Realtor & co-founder of SparkRental.com

2. Set Expectations

Continue reading Industry Tips on Becoming a Better Manager

Cloud-Based Maintenance Management, here's to looking up!

5 Advantages of Cloud-based Maintenance Management Applications

There are quite a lot of advantages when it comes to cloud-based maintenance management applications. Simply, anything that is cloud-based means that the application is hosted through the internet. These applications are often utilized in CMMS tools, much like UpKeep.


1. Ease of use

First of all, if your application or data is stored within a cloud service then you can access it just about anywhere. Wherever you bring a mobile device, yup you guess it, you’ve got access. This is especially handy if your application is specifically designed for a mobile usage.

2. Backup

If your using a cloud-based system, and it’s done correctly, the server hosting your information is often hosted between multiple locations. Meaning that if you ever lose your locally hosted information (say your computer is on the fritz), then you still have a back up of all your data in a secure location.

3. Real-time Collaboration

Continue reading 5 Advantages of Cloud-based Maintenance Management Applications

Property Management Tips for Maintaining Your Assets

If you’re in property management we know how hard it is to manage all of those different buildings, tenants, rent, maintenance… Wow! I am just overwhelmed just thinking about it! We, at UpKeep, decided to reach out to a few property managers to figure out exactly what some of those challenges are.

Here are a few of those challenges other property managers face and some tips for streamlining operations and maintenance.

Denise Supplee – Spark Rental

Good record-keeping is a good place to start.. One of the biggest mistakes I see managers make is keeping a file per tenant but failing to keep one per unit.  This includes a file with pictures, inventory and a complete maintenance profile of repairs, replacements and routine maintenance. Not only does it serve as a complete story and history of the nuts and bolts of the apartment, but come tax time, it can be essential.

I personally keep a tangible file, yes, in a manila folder in a filing cabinet. However, I also scan everything and keep one on my desktop computer as well. Never can have too many back-ups.

Additionally, I use Google Calendar . I add things like heating maintenance. For instance, if there is an oil burner maintenance that was performed on Sept 20, 2016, then I add in my calendar a reminder for one year later to schedule the annual burner maintenance for that specific property’s heater. I do this for all routine items. This is great because Google has a great search feature.

For instance, I recently had an issue come up for a property’s roof. So because in Google’s calendar, I can do a search, I searched the property address and the word “roof” within the calendar website. And voila! The date of installation appeared before my eyes. This is also helpful with items that have warranty’s. I will add a note on the calendar the date of purchase for new item such as an air conditioner, microwave and such and include in the notes, any warranty info. There are other tech tools available. I certainly did not want you to think I am plugging “google calendar” however, it is one of my most helpful tools currently. Continue reading Property Management Tips for Maintaining Your Assets

5 Ways to Save Money on Property Maintenance

With the modernization of property maintenance, it has become more and more common for property managers to directly interface with maintenance. In attracting new tenants with the use of appfolio, trulia, & other listing marketplaces. Tenants have become more used to interacting with their property managers over the web.

This combination means you come across more and more requests via email, and through your management website. If the response isn’t near-instant your tenants satisfaction can be at risk. So what can we do to combat these new rising difficulties we face as property managers.

  1. Setting up a regular maintenance cycle for your buildings

    Whether its regular maintenance on a building’s laundry machines or making sure the hvac system is properly maintained. It’s important to make sure the little things are all taken care of in avoiding large cost breakdowns.

  2. Keeping a constant contact approach to tenants

    Making sure tenants are happy and satisfied with the properties you manage can make your job so much easier.  Happier tenants means less hassle with securing monthly payments and general longevity of their lease renewal. By creating a resource or portal on the web to receive maintenance requests or general questions from your tenants makes it easy to keep your tenants happy and ultimately means the health of your buildings will be at a better state saving you from costly remodels or large maintenance headaches.

  3. Itemizing and giving priority to more urgent requests

    Something that might be super urgent to your tenant might not have the same urgency as a huge repair elsewhere. Making sure that you have a system in place to then order the work needs to be done can make or break maintenance costs. If you let some issues persist too long you might be stuck with a massive bill for the repair.  An example of this could be a slight leak in a pipe that eventually leads to an entire unit flooded, yikes. Continue reading 5 Ways to Save Money on Property Maintenance

3 Tips to Stay Smart with Your Inventory Management

UpKeep Maintenance Management does exactly what our name implies. Our computerized maintenance management system (CMMS) keeps your work orders, inventory, reports, all in one convenient spot and lets you seamlessly communicate with your team and create new inventory requests. Increase visibility and productivity and save money with CMMS.  Here are some tips to get the most out of UpKeep and to stay smart with your inventory management.

#1 – Use a Database that Stores all of your inventory

With our Maintenance Management Software, you no longer have to worry about creating multiple files to store your date. Take advantage of our Mobile Work Order Software to create a work order in minutes, take a picture of the damage and send it off for repair from your phone. Customize the work order software to make it work for you. Features of our customizable software include forms that let you vary measuring tools, create checklists, and set priority levels for important tasks. Our user friendly system also gives you the power to sync your devices, letting you save and access files from anywhere.


#2 – Know how Much Stock You Have and Access it from Anywhere

UpKeep’s work order forms allows you to track specific information about your inventory and work orders. Asset Management Reporting saves your previous work orders to create preventative maintenance schedules.  Our mobile and desktop applications save you time and resources, and allows you to stay updated with tasks on the go. Continue reading 3 Tips to Stay Smart with Your Inventory Management

The Need for Mobile CMMS Maintenance Management Software

UpKeep's Mobile CMMS ToolThe need for Mobile CMMS

The need for Mobile Maintenance Management or mobile CMMS has grown in the facilities management industry. Making a maintenance management system essential to surviving and thriving in a competitive marketplace. Clients want high quality and efficient service — using a CMMS that combines all of your tools in one intuitive mobile software system. Enabling your facilities management team to perform at their best.


Efficiency = Being Prepared at all times.

If a piece of equipment breaks down, a technician must be able to respond quickly and make the repair with minimal interruption of the flow of your maintenance operation. Bing prepared for future emergencies, means avoiding major expenses down the line — mobility offers flexibility and adaptability. It is a key tool in an age that is more connected than ever. With a mobile maintenance management system you can: receive real-time notifications, be notified when urgent breakdowns occur, have a complete record of repairs, and set up scheduling notifications.


Technicians can Work from Any Location

For example, if a technician must complete inventory of all of the equipment, they can complete the entire process away from their desk. UpKeep’s mobile application enables UPC Label Scanning, otherwise known as barcode scanning and asset tagging. The technician snaps a photo of the equipment and its barcode that they are tracking for inventory and saves it to the UpKeep application on their phone. They never need to leave where they’re working from, don’t have to go through the tedious task of entering data into an excel sheet, and quickly move on to the next task.


With a mobile CMMS, technicians can easily snap a picture and add to a work order which is often is key to figuring out what went wrong with equipment and how to fix it. Once a picture is taken and saved into the UpKeep application, it enters a system that automatically compares it to a database and configures information to allow you to avoid surprise breakdowns. Figuring out exactly what went wrong with the equipment and how to prevent it in the future will save you needed time and money.


Mobile maintenance management is an indispensable tool for reaching your goals and success in a fast-paced world. UpKeep provides the necessary mobility and ability to instantly connect in a seamless system, focused on helping your business run at peak performance.