The City of Deerfield Beach, with a population of more than 77,000 people, was managing all their facility maintenance requests on paper. Since even a minor breakdown could result in no water for the residents of this coastal community, city officials knew that a change was needed.
Hamid was so excited with his team’s success with UpKeep that he shared it with other divisions at Deerfield Beach. Now, the street divisions and stormwater management teams are officially using UpKeep. After a brief team training led by Hamid, the teams were up and running, and they absolutely love UpKeep.
It’s no question Hamid’s life would look very different without UpKeep. He’s replaced confusion with the calm of a system that lets him be the most efficient and productive in the day-to-day.
Hamid shares, “UpKeep is a great tool, and a great software. And UpKeep’s customer service was great. Every time I had a question during this process and transition, whenever I sent a chat request or a call, someone responded quickly and it was helpful. There is such wonderful information on your website that helps anytime I need to do a modification or change.”
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