Property Maintenance
Property Maintenance Software for Five-Star Experiences
Schedule regular maintenance. Receive maintenance requests. Assign work orders for emergency repairs. Keep your guests and tenants happy.
Receive maintenance requests
Let anyone from tenants to cleaners submit maintenance requests through a branded page on your site.
Create task lists
Add action items to recurring work orders like building walkthroughs to organize preventive maintenance.
Run reports
See which properties require the most maintenance and which technicians are staying on track.
Export reports to PDF
Transfer digital to paper — not the other way around. Turn any UpKeep report into a printable PDF.
Manage vendors
Create purchase orders for vendors. When POs are fulfilled, parts are automatically added to your inventory.
Send in-app messages
Use UpKeep instead of radios to track conversations and prevent redundancies and errors.
Ranked #1 by property managers and software experts
- “I love that I can add files, pictures, or parts to tasks and set the priority level. I can also create work orders from my smartphone and get notifications when tasks are updated.”
SoftwareAdvice
- “Tenants can easily send over their maintenance requests without the need of having to call in. UpKeep’s customer service is great and they explain the process of whatever you need to be trained on.”
SoftwareAdvice
- "UpKeep lets me add in renters so they can put in their own requests, assigning maintenance requests to employees, creating reminders for the work orders, duplicating work orders, setting up recurring maintenance work orders, and more."
G2 Crowd
- "UpKeep is comprehensive and easy to use. It serves our needs regarding maintenance perfectly. We save time and money everyday. I’ve kept a pulse on every property better than before. I cannot imagine not having UpKeep."
G2 Crowd
- "UpKeep is great for updating our company in real-time about what work has been completed or what is still outstanding. The ability to post comments, updates, and ask questions on each work order is great."
G2 Crowd
Don't take our word for it
UpKeep is consistently rated best-in-class Property Maintenance Software for value for money, ease-of-use, functionality, and customer support. There’s a reason UpKeep has more 5-star reviews than any other CMMS and Maintenance Software vendor.
Manage everything from your office or on the go
Work Orders
<p>Get a high level view of pending and completed work orders for any building or room. Also schedule recurring work orders for preventive maintenance to keep your properties clean and conditioned.</p>
Maintenance Team
<p>Assign work orders to your in-house maintenance team and have them update work orders immediately upon completion from their smartphone.</p>
Rooms and Locations
<p>View a complete history of maintenance on any unit. Also add notes, floorplans, and other documentation to each unit to steamline future maintenance.</p>
Contractors
<p>Share information with plumbers, electricians, and other contractors with a public link. Also communicate with them directly from the app.</p>
Parts
<p>Track how many light bulbs, dishwashers, and HVAC parts you have on hand. When your team uses a part for a work order, it’s automatically deducted from your inventory.</p>
Avoid complaints with recurring work orders
Keep your tenants happy with routine maintenance
Activities like light checks, HVAC inspections, and pool cleanings will improve guest satisfaction
Ensure equipment lasts their entire lifespan
Schedule preventive maintenance checks so you can get the most return on investment on your boilers, chillers, and more
Keep tenants updated on repairs
One portal for work requests
Tenants can stay up-to-date on the progress and status of their work requests, all in one place.
Minimize interruptions and get more done
The request portal is the main hub for requests, so all communications are streamlined in one place.
Spend more time on improvements
Spend less time organizing maintenance work and more time thinking ways to improve the guest or tenant experience.
Focus on what counts
Less time organizing maintenance work and more time delivering a great guest or tenant experience.
Free up time for strategic planning and collaboration
Get more done in less time with automated workflows and preventive maintenance schedules.
Trusted by property managers in hospitality and real estate
The property management team at Qbic Hotels, a trendy hotel property in London and Amsterdam, uses UpKeep for managing everyday hotel duties ranging from housekeeping to preventive maintenance.
UpKeep’s property management maintenance software is also used by major hotel chains like Marriott and real estate companies like Mon Abri and Caruso. It’s easy for everyone to use and great for managing everything from apartments and dorms to buildings and homes.
The best hospitality and real estate companies use UpKeep:
Considerations for property maintenance software
Property maintenance software, also referred to as building maintenance software, is a type of computerized maintenance management system (CMMS). This is software that helps property managers organize their maintenance operations — often from a cloud-based web and mobile application. When researching various solutions, here are some things you should look for:
Mobility
When you or your staff come across an issue on the property, can you document it right then and there? Your CMMS should have a mobile app that allows you to take pictures, assign work orders, and track progress from anywhere.
Ease of Use
More people than yourself will use the CMMS. Therefore, it should be easy to use. Knowing how to view and close work orders should be easy for maintenance workers. And knowing how to submit maintenance requests should be easy for cleaning staff.
Reporting
Which maintenance workers are completing the most work orders? Which HVAC units require the most repairs? You should be able to access and download this information in an effort to reward productivity and save on excessive reparation costs.
Simplify property maintenance today with UpKeep
Receive maintenance requests. Create work orders. Put preventive maintenance on auto-pilot. All from one easy-to-use app.