Work Requests

Give anyone the ability to submit work requests to improve corrective maintenance workflows and response times.

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Make maintenance a team effort

Give technicians, operators, janitors, and anyone else the ability to submit work requests from a mobile device.

Easily manage work requests

View pending work requests in a single view and edit work request details before approving and creating a work order.

Create an online request portal

Give people outside your team the ability to submit work requests through a branded web page.

Create automated workflows

Automatically assign approved maintenance requests to the right technicians based on asset or location.

Receive detailed requests with UpKeep’s mobile app

  • Get a clearer picture of what’s wrong.

    Requesters can capture photos of problems and upload them to the mobile request.

  • Reduce redundancies and information loss.

    Replace texting, calling, radioing, and other forms of impermanent communication with a static request.

  • Approve work requests from anywhere.

    Not at your computer? No problem. Review requests and turn them into work orders from your smartphone.

Get Started

Optimize your maintenance today.

Invite your whole team. Access core features.

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4.7/5 on Capterra

1156 Reviews

4.5/5 on G2 Crowd

267 Reviews

4.8/5 on App Store

365 Reviews

Maintenance teams love our work request software

"Before using UpKeep we logged around 60 to 70 work requests per month. Now we log around 140 to 175 requests per month. UpKeep makes it easy to create work requests and follow their status.”
Karim A., Facilities Manager

G2 Crowd

"With UpKeep we can streamline our maintenance requests. I love the feature that allows non-registered users to submit requests and track their progress from a web browser. UpKeep was so easy to use and roll-out to our team"
Douglas P., IT Manager

G2 Crowd

"UpKeep is a gamechanger. We wanted a platform that was easy to use for the requesters. Our requesters have to enter very little to submit a work ticket. UpKeep is extremely easy to use for everyone involved."
Joe L., Facilities Manager

SoftwareAdvice